State Farm® Insurance Agent Jay Swindle

"Cheritta, Thank you so much for your kind words! It truly means the world to us that you've trusted Jay and our State Farm team for over 20 years. We’re so grateful to support you and your family with your insurance needs over the years. Whether it’s auto, home, life, or renters insurance, our team is committed to providing reliable, personal service every step of the way. Your loyalty means everything to us, and we’re always here when you need us. - Jay Swindle "

"Thank you so much, Carol, for your wonderful 5-star review! We truly appreciate your trust in our State Farm team. It means a lot to us to know we could assist you effectively. If you ever need anything in the future, don’t hesitate to reach out! - Jay"

"Brandon, I am so happy to hear that Denise provided you with excellent customer service and made the policy change process easy for you. Thank you so much for your review, we appreciate it! - Jay"

"Thank you, Kenisha for your kind words! We're thrilled to hear that Denise was able to provide you with the support and information you needed to feel confident in your life insurance decision. It's wonderful to know that you were also able to secure coverage for your son. We appreciate your trust in us and are here to help whenever you need assistance in the future! - Jay"

"Thank you so much for sharing your feedback! We're thrilled to hear that Denise was able to understand your needs and provide you with great service. We'll be sure to pass along your kind words to her. If you ever need any further assistance or have questions, don't hesitate to reach out. We're here to help! -Jay"

"Thank you so much for your fantastic review! We’re thrilled to hear that you had such a positive experience with us. Providing top-notch service is our priority, and we’re glad our entire team made such a positive impression. We truly appreciate your recommendation and are here to help with your insurance needs. Thanks again for your support! - Jay"

"Thank you Asaduddin. We appreciate the review it is our mission to provide excellent customer service and we are happy we were able to help you. Thank you!- Jay"

"George, I am so happy to hear we were able to provide you with a positive experience and you had a great customer service experience with my office. Thank you so much for your review we appreciate it! - Jay"

"Thank you so much for your kind words, Alanna! Denise truly is amazing and we’re lucky to have her on our team. I’m so glad she made your experience a positive one. If you have additional questions or concerns, we’Re here to help. Thanks again! Jay"

"I want to express my sincere apologies for the negative experience you had with my office. I understand that filing a claim can be an emotional and traumatic experience, and it's regrettable that you felt upset. I took proactive steps by filing your claim and making multiple calls to ensure that the claims office could promptly settle your claim. Your sister contacted me with her concerns late Tuesday night, and I responded to her via text on Wednesday morning at 8. I inquired if it was okay to call her and attempted to reach her three times during the day, but received no response. Providing excellent customer service is important to me, so I made several efforts to address her concerns. On Wednesday, I made a fourth attempt to email her to demonstrate that her discount had been applied and that her rate was lower than before. I'm sorry to hear that you felt providing your sister with a discount that lowered her rate was unfair. I responded to your sister because I would like to help her regardless of whether you made a complaint on her behalf. I immediately called multiple times the next day after she texted me on Tuesday night, and I have not talked with her. I understand you have an issue with my office and me. I welcome the opportunity to review the discounts since there is a misunderstanding about the discounts she is currently receiving."

"Thank you so much for your kind words! We’re thrilled to hear that you find our team easy to talk to and helpful. We strive to provide the best service possible, and your appreciation means a lot to us. Looking forward to continuing to assist you in every way we can!"

"I'm sorry to hear about your frustrating experience with State Farm. It's understandable that this situation caused you a lot of inconvenience and stress, and my office regrets that. Your policy started October 20 and State Farm cancelled the policy on December 27, 2023. State Farm sent two notices to you and your mortgage company. The policy was cancelled due to needed repairs which you acknowledge was needed at the time of purchase. State Farm’s policy requires addressing repairs within a specific timeframe. State Farm provided over 2 months to give you time to address the repairs, appeal the decision or to find an alternate policy. We are sorry that you did not receive the notices and the inconvenience it caused."

"Thank you Cortney, for taking the time to leave such a positive Google review! We truly appreciate your feedback and are delighted to hear about your positive experience. We are glad we were able to assist with your auto insurance and we are here to help. Thanks Jay"

"Thanks you for the review. We are happy that you are part of our State Farm family."

"We appreciate your kind words. Thank you so much for taking the time to share your experience with us."

"Thanks for the positivity Tyrone, we appreciate you!"

"Thank you so much, Kenneth, we appreciate you taking the time to share your experience with us! Jay Swindle - State Farm Insurance Agent"

"Thank you so much, Emanuela! We appreciate your kind words and are glad to provide you with a positive experience."

"Thank you so much for your kind words, Leslie. We appreciate you taking the time to share your experience with us and are glad we could provide you with a positive experience. Jay Swindle - State Farm Insurance Agent"

"Thank you, we are glad we could provide you with a positive experience!"

"Thank you, we take pride in providing great customer service and glad we are able to help you."

"Thank you Zhuqing glad we were able to help you save on your auto and home insurance."

"Thanks Chelsea. I am glad we were able to help you with your insurance needs."

"Thank you Maria, Mandy and I our glad that our customer service has met your expectations. We pride ourselves on providing great service and are happy to have you as part of our State Farm family."

"Thank you Roman for the kind review and we are happy that we were able to help you."